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[Solved] Ares Casino withdrawal has been ongoing since 18.08.2021

45 Posts
8 User
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(@michelle)
Posts: 17
Active hopper
Topic starter
 

Hallo,

small update, they just don't edit it 😢, every day the exact same excuses...

 
Published: October 7, 2021 15:01
Susana
(@susana)
Posts: 261
Vacuum cleaner Big Boss Hoppers
 

Hello everyone, we as a team have decided to take Ares Casino off our site for the time being. Due to the fact that more and more players are struggling with payouts, are not receiving any help from support and that our Spielo, who had good contacts, is no longer receiving any support, we have removed the casino from our rating for the time being. You should continue to hold out and not gamble away the credit, because they will pay out at some point. Unfortunately, why some people have been waiting here for months remains a mystery.

Ares Casino is no longer a recommendation from our website

There are good alternatives that you can find on novnetco.com, without limits, restrictions and reliable payouts. Greetings Susana

 
Published: October 9, 2021 16:46
spielo
(@spielo)
Posts: 219
Forum Hopper Big Boss Hoppers
 

We have now also removed the sister Casino 77 Jackpots from our site, so you should avoid that too.

https://www.novnetco.com/cas/77-jackpot-casino/

Recently we also published this article about Ares and 77 Jackpot

https://www.novnetco.com/betrug-und-abzocke-im-ares-casino-und-77-jackpot/

 
Published: October 12, 2021 15:22
(@podolski)
Posts: 4
New hopper
 

Hallo,

On May 14.05 I won 5000 euros. Until today so 5 months ago I am waiting for the processing and payment. Always the same tune. Big request, little staff, be patient. Support doesn't respond to emails and live chat has no impact. Maybe someone can help me. I haven't played with a bonus and meanwhile I've been verified 3 times

 
Published: October 13, 2021 17:50
(@michelle)
Posts: 17
Active hopper
Topic starter
 


But why are you promoting 4CrownCasino now - they have the same address as Arescasino and Cherryfiesta.com?

Hello Michelle

 
Published: October 13, 2021 18:25
(@podolski)
Posts: 4
New hopper
 

Hello,.

Did you get your money now? I'm going crazy that they don't pay me the profit after 5 months.

LG

 
Published: October 13, 2021 18:46
spielo
(@spielo)
Posts: 219
Forum Hopper Big Boss Hoppers
 

Hello Podolski,

As you may have gathered from the post before you, we and I no longer have any contact with Ares and 77 Jackpot Casino. That's why I can't really help you, apart from advising you to keep annoying the support team. Sorry I don't have better news for you.

Michelle,

To shed some light on this, here is some background information. Ares Casino, 77 Jackpot, 4 Crowns and Ocean Breeze were in the same group and therefore under the same management. However, the 4 Crowns and also the Ocean Breeze have separated from the group and have been run by their own management for a long time, with whom I have direct contact and could help with questions.

Cherryfiesta, CasinoMGA, Maximalwins and a few others don't all belong together, even if it says so according to the address, this is (allegedly) because they all work under the same master license. However, these are completely independent operators who ultimately only share the same platform.

Since I have direct contact with 4 Crwon, we don't know anything negative and the players are treated fairly, we still offer it. If there is even the slightest change, we will unfortunately have to part with this partner.

Possibly because of the support, in general, there is a team behind it that is responsible for all brands on the platform, which means that an employee does not have as much insight as if it were a casino's own support. But that doesn't excuse the behavior of some of the agents behind it!

 
Published: October 13, 2021 18:55
(@michelle)
Posts: 17
Active hopper
Topic starter
 
Posted by Podolsky on October 13, 2021 at 16:46 p.m

Hello,.

Did you get your money now? I'm going crazy that they don't pay me the profit after 5 months.

LG

Hello Podolski,

No I have not. Today, after 8 weeks I got this answer:

"

Hallo,
As we can see, it's still waiting.
You received a confirmation email when you requested a withdrawal.
There you will see the information on the waiting time for withdrawals.
Have a nice day.
With kind regards,
Aleksandar
Arescasino Customer Service"
cheeky!!!
Yes thanks Spielo for the info...
 
Published: October 13, 2021 23:46
novostar
(@novostar)
Posts: 101
He knows something
 
Posted by spielo on October 12, 2021 at 13:22 p.m

We have now also removed the sister Casino 77 Jackpots from our site, so you should avoid that too.

https://www.novnetco.com/cas/77-jackpot-casino/

Recently we also published this article about Ares and 77 Jackpot

https://www.novnetco.com/betrug-und-abzocke-im-ares-casino-und-77-jackpot/

Wow, thanks for the tip, I actually wanted to gamble into the weekend today, what exactly happened there, do they really not pay out anymore?

 
Published: October 15, 2021 15:56
novostar
(@novostar)
Posts: 101
He knows something
 

Yes to the others, I also had to wait 4 weeks, which was extremely annoying, but they then paid out without any problems, but when I read 8 months, 4 months, I guess the shop is broke. Stand firm and pray that you still get your money, but if spielo can't do anything anymore, I would be careful.

 
Published: October 15, 2021 16:03
spielo
(@spielo)
Posts: 219
Forum Hopper Big Boss Hoppers
 

Servus novostar, haven't read anything from you for a long time! Yes we kicked out both Ares Casino (scam) and 77 Jackpot because what they do is more like cheating stalling customers but not paying players anymore. It could be that they're broke or something else, but then not on this track of fooling customers. It's good that you stopped by beforehand, then at least some of us got our warning, maybe some of them also received your money, because we know from experience that as soon as a problem has been clarified, players no longer report it.

But all this does not change our measures, without direct contact to the casino we do not maintain any casinos on this site.

 
Published: October 15, 2021 17:32
(@michelle)
Posts: 17
Active hopper
Topic starter
 

Hallo,

Unfortunately I didn't receive my prize 😪

If he comes I'll let you know...

Kind regards Michelle

 
Published: October 15, 2021 18:12
(@michelle)
Posts: 17
Active hopper
Topic starter
 
Nicky
Today's chat:

Michelle
Why don't you pay out the winnings?
Nicky
Hello and welcome to our live chat. Please let me check your account.
Michelle
Yes Payout has been pending for more than 8 weeks.
Why are you doing that?
Nicky
Your request is still waiting.
We truly apologize for the delay. We understand your dissatisfaction, but sometimes the withdrawal process takes longer than expected.
You will be notified once our departments have completed the entire review.
Thank you for your patience and understanding.
Michelle
I don't understand anymore! This is cheating what you are doing!
Why are you doing that?
Nicky
This is not a scam. We hope you understand that the withdrawal process involves predefined steps and procedures, including account, game and financial history verification. Once this is done you will be notified.
 
Published: October 15, 2021 18:30
spielo
(@spielo)
Posts: 219
Forum Hopper Big Boss Hoppers
 

Hello Michelle, as expected, a trivial answer that neither you nor anyone brings what. I already mentioned it, actually the support, which unfortunately handles the whole platform, sucks... uh sorry, you shouldn't say that... but it is what it is, the good brands are dragging it down with it . What I like a lot, you have air and stamina, stay tuned! : Mrgreen:

 

 
Published: October 17, 2021 21:21
(@Hans Peter)
Posts: 2
New hopper
 
Posted by spielo on October 13, 2021 at 16:55 p.m

Hello Podolski,

As you may have gathered from the post before you, we and I no longer have any contact with Ares and 77 Jackpot Casino. That's why I can't really help you, apart from advising you to keep annoying the support team. Sorry I don't have better news for you.

Michelle,

To shed some light on this, here is some background information. Ares Casino, 77 Jackpot, 4 Crowns and Ocean Breeze were in the same group and therefore under the same management. However, the 4 Crowns and also the Ocean Breeze have separated from the group and have been run by their own management for a long time, with whom I have direct contact and could help with questions.

Cherryfiesta, CasinoMGA, Maximalwins and a few others don't all belong together, even if it says so according to the address, this is (allegedly) because they all work under the same master license. However, these are completely independent operators who ultimately only share the same platform.

Since I have direct contact with 4 Crwon, we don't know anything negative and the players are treated fairly, we still offer it. If there is even the slightest change, we will unfortunately have to part with this partner.

Possibly because of the support, in general, there is a team behind it that is responsible for all brands on the platform, which means that an employee does not have as much insight as if it were a casino's own support. But that doesn't excuse the behavior of some of the agents behind it!

Hello Spielo,

Unfortunately, I've been waiting for my payout at Oceanbreeze Casino since the end of April. You mean you're still in contact with them. is there anything you can do? Regards

 
Published: October 25, 2021 13:32
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